Return & Refund Policy Home / Return & Refund Policy

Here at Dawailo.com, we do our finest to ensure that you are absolutely convinced with our work. We understand that returns might be necessary in some cases. And we are glad to offer you peace of mind when you are not absolutely satisfied with the shopping and want to rebound the products to us. You may return the ordered items, or any item involved in the order, within 7 days of the arrival of your order. You may receive a full refund based on the conditions listed below:

Please note: Dawai-Lo 'Returns arrangement' may vary depending on the distinct nature of the products.

Refunds Possible If the Item(s) You Received:

  • is different from the ones you ordered;.
  • are damaged during transit;
  • is past its expiry date;
  • is a defective item.

Returns NOT Eligible If the Item(s) You Ordered:

  • is without original packing/accessories.
  • is used or tampered or modified
  • falls under the following product categories: Oral care (toothbrushes, toothpastes), Women care (sanitary napkins, breast relievers) and other Personal hygiene products;